Anouncement
Important Announcement from Rainbow
Dear Valued Customers and Supporters,
We want to take a moment to extend our heartfelt apologies for the recent delays in fulfilling orders and responding in a timely manner. Over the past few months, our small business has been navigating unexpected and serious family health issues that have deeply impacted our ability to operate.
At Rainbow Metals, we take immense pride in our craftsmanship, reliability, and commitment to you — our community. It’s been incredibly difficult for us not to meet the standards we hold ourselves to, and we are truly sorry for any inconvenience or frustration this may have caused.
To be transparent, all unfulfilled orders placed before June 5, 2025 have been cancelled and fully refunded, including custom buckles, custom plaques, and stock items. If you believe you haven’t received your refund or have any questions, please don’t hesitate to reach out.
We’re not shutting down — you can still place Stock Orders moving forward. While we’ve made the tough decision to temporarily suspend all custom orders, we are still actively accepting orders for our Stock Designs.
What’s Next:
• Stock Orders – We are continuing to offer our existing inventory of Rainbow Metals original stock belt buckle designs. These can still be ordered and will be fulfilled on a backorder basis.
• Wholesale Orders – We are accepting wholesale orders for these stock designs only from both new and returning wholesale customers. These too will be fulfilled on a backorder basis.
→ For wholesale inquiries, please email us at: info@rainbowmetals.com
Please note: All custom orders, including custom belt buckles and custom plaques, are temporarily suspended. We hope to bring these offerings back in the near future and will share updates as soon as we’re able to do so.
We are targeting July or August 2025 to resume operations for Stock Orders and will keep you updated as we make progress.
If you have any questions or would like more information, our email is open 7 days a week — please feel free to reach out:
Phone: (360) 219-9449
Email: info@rainbowmetals.com
Mailing Address:
PO BOX 219
Lake Stevens, WA 98258
Thank you for your patience and support during this time. We are committed to coming back stronger and continuing to deliver the quality work you expect from Rainbow Metals.
With gratitude,
The Rainbow Metals Team