FAQs
What payment methods do you accept?
We accept credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times may vary depending on your location.
Can I cancel or modify my order after placing it?
If your order has not been processed, you may be able to cancel or modify it. Please contact our support team as soon as possible.
How long does shipping take?
Shipping times depend on your location and the shipping method chosen. Typically, it takes 3-7 business days for domestic orders and 7-14 days for international orders.
What are the shipping costs?
Shipping costs vary based on your location and the size of your order. You can view the shipping charges at checkout.
What should I do if my package is lost or damaged?
If your package is lost or arrives damaged, please contact our customer service team, and we’ll assist you in resolving the issue.
What is your return policy?
We accept returns within 30 days of delivery for most items, provided they are unused and in their original packaging.
How do I initiate a return or exchange?
Contact our customer service team to initiate a return or exchange. They will provide you with further instructions.
Do I have to pay for return shipping?
Return shipping costs are usually the customer’s responsibility unless the product is defective or we made an error.
How do I update my account details?
Log in to your account, go to the “Account Settings” section, and update your information.
